This training seminar will help you discover how differences can greatly affect the dynamics of teamwork, decision making, risk undertaking. This seminar will equip you with all you need to know in order to adequately adapt your managerial skills to the unique needs of your diverse group. Find out how to communicate, motivate and manage conflict across cultural boundaries. Get proven techniques to help you function as team—and turn differences which appear as challenges into untapped opportunities to boost creativity and productivity.
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Your Benefits
Manage conflict resulting from cultural differences
Resolve communication breakdowns and avoid misinterpretations
Build trust and rapport as you integrate dissimilar viewpoints
Increase cooperation and create cross-cultural synergy in a diverse team
Enlist and retain valuable employees
Effectively work and communicate with remote or offshore groups
Coverage:
How culture affects our daily work activity
Intercultural workplace: how differences create misunderstanding
Strategies and practice - Multicultural management
Conflict management: types of conflicts and their impact
Direct vs. indirect, emotional vs. unemotional communication
Cultures and employee-manager relations
Recruiting from a culturally diverse talent pool
For whom?
This course is not only a must for managers who oversee employees of different nationalities or cultural backgrounds—or work in multinational organizations—and who want to leverage the strengths of a multicultural workforce to maximize team performance but equally important for every person who works in an intercultural environment.
